Client Care
Client Care
SCN remains available after purchase to support ownership of new watches and jewelry.
Client Services
Consultations begin by email. Private Client conversations continue on WhatsApp after that first message.
Shipping & Loss
Pieces are handled with care. If an order is lost in transit, SCN takes responsibility for resolving it. Depending on availability and circumstances, this may be a replacement or another appropriate resolution.
Warranty
Warranty covers mechanical errors during the warranty period shown on the individual product page. Warranty claims are separate from the standard return policy.